---
title: Multi-Factor Authentication
description: .
---
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February 26, 2025
# Multi-Factor Authentication
## To enhance your login security, VUE has required multi-factor authentication (MFA) to further protect your information.
### Introduction:
Multi-factor Authentication is a security process requiring two verification factors to access your account. It combines something you know (password ), something you have (smartphone or email). This method reduces unauthorized access risk by creating a strong barrier, protecting sensitive information and providing peace of mind.
#### **Logging into VUE**
Use the login credentials provided to you by VUE SMS. You will be prompted to reset your password.
It's important to create a secure password. Choose a *meaningful password* that you will not forget.
A secure password must contain:
1. At least 10 characters
2. At least one lowercase letter
3. At least one upper-case letter
Spaces, special characters, and numbers can all be used. Here is an example of a strong secure password:
To move forward, a code will be sent to the mobile device or email from your employee record in VUE. You must have access to the device to continue.
Once your communication method is chosen, click\[**Continue**\]
Once your log-in code is sent, the system will prompt you to enter the code you received. Once you have entered the received code, select\[**Continue**\]
Select *Remember Device* if it is a trustworthy device that only you will be using
| **Note:** To update your cell phone or email address, contact your administrator at the dealership. |
| --- |
#### **If you Forget your Password**
1. Select the blue \[**Get Help\]** hyperlink
****
2\. Enter your email
3\. You will receive an email from no-reply@dominiondms.com. Follow the prompts to reset your password.
**Reminder:** A secure password must contain:
1. At least 10 characters
2. At least one lowercase letter
3. At least one upper case letter
Spaces, special characters, and numbers can all be used
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