Welcome to VUE DMS

Introduction

Welcome to VUE DMS, the first cloud native DMS. Explore the comprehensive techniques and strategies to effectively utilize VUE, a powerful and versatile system effectively. By mastering the various features and functionalities of VUE, you can streamline your workflow, improve productivity, and ensure a more organized and efficient management of your dealership.

Whether you are a beginner or an experienced user, learning to harness the full potential of VUE provides you with the skills necessary to navigate and manage your DMS with greater ease and confidence.

The Multi-Factor Authorization
Navigation
Ultimate Search
Configure Default Search
Moving through the Modules
Working with Grids

Best Practices:

To review the topic you're interested in, select the [links] provided above.
Occasional pop-ups appear when logging into VUE, and show updates and new features. Take time to review and share!
Click the "image" below and watch the informational video to navigate VUE.

Click below to watch the video

Multi-Factor Authorization

Use the login credentials provided to you by VUE SMS. You will be prompted to reset your password.

It's important to create a secure password. Choose a meaningful password that you will not forget.

A secure password must contain:

At least 10 characters
At least one lowercase letter
At least one upper-case letter

Spaces, special characters, and numbers can all be used. Here is an example of a strong secure password:

To move forward, a code will be sent to the mobile device or email from your employee record in VUE. You must have access to the device to continue.

Once your communication method is chosen, click [Continue]

Once your log-in code is sent, the system will prompt you to enter the code you received. Once you have entered the received code, select [Continue]

Select [Yes, remember this device] if it is a trustworthy device that only you will be using.

If you forget your Password

Select the blue Get Help hyperlink, and enter your email.

You will receive an email from no-reply@dominiondms.com.
Follow the prompts to reset your password.

Note: To update your cell phone or email address, contact your administrator at the dealership.

Navigation

Now that you've logged into VUE let's review how to navigate the dashboard.

On the top left corner of the home screen, you will see the VUE logo.
No matter where you are in the system, clicking on this logo will take you back to the home. screen.
On the top right, the name displays the name of the company where you are currently working in. The color corresponds to the company.
- If you are a user who switches between rooftops, this helps to identify which one you are currently in.

User Settings

In the navigation ribbon, your name displays as the logged-in user

Clicking on the drop-down next to your name provides you with a list of features.

Message Center: send and receive messages from your team members

Click [New] to start a message.
From the drop-down select whom you want to send the message to.
Create your message, attach files, and click [Send].
Receive notifications to alert you whenever new messages arrive.

Manage Account: reset your password.

User Settings: customize your search delay to align with your typing speed and set the number of logs displayed on each page.

Contact Us: access contact details for our support team.

Dominion Dealer University: take additional learning courses to expand your VUE DMS knowledge.

Notification Manager

Our notification manager saves system alerts and prompts for easy access and reference.

Notifications appear for 5 seconds then move to the bell icon. This icon is where you can view and respond to active notifications.
Select [Save & Dismiss] to keep messages in the Active tab, or select [Dismiss] to move them to the Dismissed tab.
Other actions, like Accepting or Rejecting, move notifications to the Dismissed tab.

Tip:
Choose [Grab] within the 5-second window to be taken directly to the request

Ultimate Search

Navigate to: The search bar at top of your VUE screen

Select and the filter on the left of the search bar will default to All
This will search the entire system for the top results in every category, except accounting.

Refine your Search Results

Click on the All dropdown and select your desired category.

After selecting a category, input the information you wish to search for in the search bar. This action will filter the results to display only those relevant to your chosen category.

Configure your Default Search Category

If you find you often search in the same category, you can easily update the default settings in your User Settings

Select the drop-down arrow at the top of your VUE dashboard next to your name.
Select [User Settings]
Locate the option titled Quick Search Area
User the drop-down arrow next to select from a list of available categories.
Click on your preferred category to designate it as your default setting.
Click [Save] before exiting the User Settings to ensure your preferences are applied.

Note:
Once your default is set, the next time you use the Ultimate Search feature, the system will automatically filter results based on your selected category, thus streamlining your search process and enhancing your overall efficiency in accessing relevant information.

Don’t forget to save your changes before exiting the User Settings to ensure your preferences are applied.

Moving Through the Modules

As you work within VUE DMS, you’ll navigate using the icons to the left side of the screen. The icons remain visible as you navigate through the system.

Quickly navigate by clicking the arrow to expand the menu and click through the levels.

Tip: if you visit the same pages over and over each day, you may want to make it a favorite.

Right-click on the page and select "Add to Favorites"
You’ll find all of your favorites by selecting the [Star]
If you want to remove a favorite from your list right click to "Remove from Favorites"

Working with Grids

The grey bar across the top of the screen is known as the Action Ribbon. These may look different depending on the screen you are on.

Tip:
Anywhere you see the option in the action ribbon, allows you to customize and set defaults to your grid, further simplifying how you view information.

Master Filter

Some grids have a Master Filter option. You will either see an or default on the top right corner of the grid.

Selecting the Open or Active drop-down allows you to view the various data sets based on the options selected.
The number of options in the Master Filter drop-down varies by screen

Note:
Each screen has multiple filters in addition to the Master Filter that allows you to search, sort, and select based on the option selected.

Search Fields

There are search fields where you can easily search what you are looking for by entering the information in any of the blank fields.

It's not necessary to know the complete customer name, part number, receipt number, stock number, etc., to use the search fields.

In the scenario below, I am looking for a spark plug. Typing a portion of the word triggers the search results to begin displaying:

Narrow your find even further by selecting the drop-down next to the blank field.

Sort by Ascending or Descending by hovering next to any title field in your grid.

Need Additional Assistance?

Click on the icon at the top of your screen to search for answers in our knowledge base and even submit a ticket or chat with our support team. You can also call us at 800-227-8187 or email us at dmssupport@dominiondms.com.