Viewing Special Orders from the Repair Order

How do you view special orders on a Repair Order?

To view special orders on a Repair Order, navigate to Service > Advisor > Repair Orders, then select Special Orders from the More menu in the Action Ribbon. Any outstanding special orders for that customer will appear in the Special Orders window.

How do you locate the Repair Order in the primary grid?

Follow these steps inside the primary grid:

1. Filter/sort the primary grid to locate the Repair Order.

2. Select the Repair Order by clicking on the corresponding line.

How do you access Special Orders within the Repair Order screen?

Once the Repair Order is open, follow these steps to access Special Orders:

1. Hover over the More icon in the Action Ribbon.

2. Select the Special Orders option.

What results appear in the Special Orders window?

• If the customer on the Repair Order has outstanding special orders, they are displayed in the Special Orders window.
• If the customer does not have outstanding special orders, an alert displays to inform you that there are no special orders for that customer.