Viewing Open Tickets for a Vehicle
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Service > Miscellaneous > All Vehicles
Inside the Primary Grid:
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Filter/Sort the primary grid to locate the vehicle.
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Select the vehicle by clicking on the corresponding line.
Within the Vehicle record:
When a vehicle has opened Repair Orders, open Part Invoices, or open Purchase Orders, an indicator will appear in the upper right of the screen in red labeled “Open Tickets”.
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Click the Open Tickets indicator to open the Open Tickets window.
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Select either Repair Orders, Parts Invoices, or Purchase Orders from the tabs on the left.
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The selected tab will display the opened tickets/invoices in the chart to the right.
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Within the grid, select the RO Number, Invoice Number, or PO Number hyperlink accordingly to open a new tab and view the selected item.
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