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Using the Help Center

The Help Center answers your questions on Accounting, Sales, Parts, Service, and more.

Introduction

The Help Center serves as a comprehensive resource for all dealership employees, offering a wealth of information on navigating VUE services across various departments. Whether you are a new employee seeking to familiarize yourself with the systems or a seasoned staff member looking for quick answers, the Help Center is equipped to meet your needs efficiently and effectively. This valuable platform is designed to streamline your workflow by providing easy access to essential information and tools that can enhance your productivity. 

Best Practices:

  • Typing keywords or phrases into the search bar will swiftly help you locate the information you need.
  • Look out for any of the Related Articles at the bottom of each page to gain more insight into topics connected to your search.
  • View the related video or follow the provided step-by-step instructions.

 

 

Navigate to:  The top of the VUE screen, and select the icon Screenshot 2025-02-24 103741which launches the Help Center 

There are two ways to search the Help Center:

  • Enter the topic you need help with in the search bar, such as Repair Orders.
    Screenshot 2025-01-21 115217
  • Browse the list of modules displayed beneath the search bar and choose the one that aligns with your topic of interest. This displays all related articles for you to explore.
    Screenshot 2025-01-21 115323
Note: You can either click on a module to explore a comprehensive overview of all related topics within that category, or enter specific keywords in the search bar  to quickly find the information you need.

The Help Center is an invaluable resource for everyone that has access to VUE, offering a comprehensive suite of tools and information tailored to meet the diverse needs of dealership employees. This tool is meticulously designed to guide you through the intricacies of the system, ensuring that you can navigate its features with ease and confidence.

Whether you are dealing with complex processes or seeking straightforward solutions, the Help Center is equipped to provide clear, concise answers to any questions you may have. It serves as a reliable companion in your daily tasks, empowering you to maximize your efficiency and effectiveness within the VUE environment.