Introduction
An overview on managing your account and customizing your settings in VUE is essential for optimizing your user experience. By familiarizing yourself with the various features available, you can significantly enhance your daily workflow.
Best Practices:
- Learning to send and receive messages from your team enhances communication, keeping you connected and informed.
- Adjusting your search delay optimizes the system’s response time to your typing speed, improving efficiency when navigating logs.
- Knowing how to contact VUE and create support tickets is essential for resolving any issues
If you have questions or need assistance not covered in this article, contact our support team through the Contact Us menu option described below.
Navigate to: The top of your VUE screen.
On the top left corner of your screen you will see the VUE logo. No matter where you are in the system, clicking on the [VUE logo] will take you back to the dashboard home screen.
In the navigation ribbon, your name displays as the logged in user
Clicking the drop-down arrow next to your name provides access to the following features:
Message Center: send and receive messages from your team members
- Click new to start a message
- From the drop-down select whom you want to send the message to
- Create your message, attach files, and click [Send]
- Receive notifications to alert you whenever new messages arrive.
Manage Account: Reset your password.
User Settings: customize your search delay to align with your typing speed and set the number of logs displayed on each page
Contact Us: access contact details for our support team and submit support tickets.
DDU: Access additional learning courses to expand your knowledge of VUE.
Note:
You can create support tickets directly through Contact Us, making it easy to get help whenever you need it.
By taking advantage of these features, you can personalize your VUE experience and work more effectively within the system. Customization options not only enhance your interaction with the platform but also allow you to align the system’s functionality with your unique workflow preferences.