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Unpaid Labor Report (Service / Payroll)

Generate Unpaid Tech Labor Report

Generate the Unpaid Tech Labor Report, add manual entries, and export to Excel or send to payroll directly from VUE.

Navigate to: Service > Reports > Payroll > Unpaid Technician Labor 

  1. Click [New] in the Action Ribbon. 
  2. Input a Payroll Description, and select the Departments to include. 
  3. Click [View Run]. This action locks out all others from running an Unpaid Labor Report

Within the Unpaid Operation Grid

Screenshot 2025-08-27 154711

  1. Select the operation(s) you want to include in the payroll run. 
  2. Clicking the [Select Completed] button marks all operations that are completed. 
  3. Clicking the [Select Closed] button marks all operations that are closed. 
  4. Mark or unmark each row individually by clicking the checkbox to the left. 
  5. Marking the checkbox in the upper-left of the grid selects all operations, allowing you to deselect operations one by one. 

Add a Manual Entry

  1. Clicking the [Add Entry] button in the lower right of the grid opens the Add Tech Entry window. 
  2. Multi Rate Type (set up in Company Information > Basic tab)
  3. RO #Screenshot 2025-08-27 154720
  4. Tech name
  5. Description of the work
  6. Hours and Rate
  7. Enter a positive number to add hours or a negative number to remove hours. The Cost field will be calculated for your review.
  8. Click [Add Entry] to add this entry to the run. Repeat the Add Entry process, as needed.   Note: These additional entries will not appear on the grid until printed and are visible when you click the [View Run] button in the Action Ribbon. 
  9. Click [Add to Run] in the Action Ribbon. Click [Yes] when prompted to Mark selected tech detail as paid? Marking the operation as Paid prevents the technician from being paid again on the same operation. 
  10. Click the [Print] button in the Action Ribbon to create a PDF of the Unpaid Technician Report.
  11. Once run, the report is made available as an attachment under the [More] button in the Action Ribbon.
  12. Note: Clicking [Void] in the Action Ribbon will void the run, unmark the paid lines, and allow you to start creating the run again. You will be prompted to confirm that you want to void the tech pay lines. When viewed in an active RO, this technician’s time is highlighted in teal, indicating that this labor is paid or in the process of being paid, and no edits are allowed. 
  13. Click [Complete] in the Action Ribbon. Click [Yes] when prompted to Send marked entries to payroll?
  14. The Run is then labeled in red as COMPLETED.  

Screenshot 2025-08-27 155453

Note: If the Payroll department has not pulled in this completed run, the Unpaid Tech Labor Report may be edited by clicking the [Reopen] button in the Action Ribbon, making necessary edits, and clicking [Complete] again.