Technician Clock Report
Technician Time Tracking and Labor Activity
The Technician Clock Report shows when technicians clocked in and out of work on repair orders (ROs). This report focuses on actual time tracking and labor activity at the operational level.
Frequency: Monthly
Who uses it: Service Manager
How they use it:
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Monitor technician time usage in real-world terms
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Identify idle time, excessive waiting, or interruptions
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Spot bottlenecks (waiting on parts, approvals, or advisors)
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Ensure technicians are clocking correctly