Taking Payment within the Repair Order
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Also see Help article "Taking Multiple Payments within the Repair Order"
Service > Advisor > Repair Orders
Inside the Primary Grid:
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Filter/Sort the primary grid to locate the Repair Order.
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Select the Repair Order by clicking on the corresponding line.
Within the Repair Order screen:
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Select the Cashier tab in the Action Ribbon.
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Click the [Add Payment] button to open the Customer Payments window.
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Click the Payment Type field on the payment line.
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Select a payment type from the dropdown.
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Input the payment amount in the Amount field.
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Select the [Save] button.
· If the payment type is Cash, the number of one hundred-dollar bills taken can be input in the Hundreds field.
· If the payment being taken is a deposit for the Repair Order work, check the Deposit box.
· If the payment type is Check, the Reference number can be edited if needed.
· Receipts are generated when payments are added and saved. If multiple payments are added and saved with different instances, multiple receipt numbers will be assigned.
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