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Setting a Skill Level

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Service > Advisor > Repair Orders

Inside the Primary Grid:

  1. Filter/Sort the primary grid to locate the Repair Order.

  2. Select the Repair Order by clicking on the corresponding line.

Within the Repair Order screen: Note: The steps below (1–4) apply whether you are adding a new operation (via [Detail Add]) or editing an existing one.

  1. Select [Detail Add] to open the Operation Detail screen.

— OR — To edit an existing operation, click directly on the operation line.

Select an operation to edit by clicking on the existing operation line.

2. Click the Skill Level dropdown.

3. Select the appropriate Skill Level from the dropdown. (Common options include skill tiers such as Apprentice, Technician, and Master Technician — consult your administrator if the available options are unclear.)

4. Select [OK] to save the changes and close the Operation Detail window. The updated Skill Level will now be reflected on the Repair Order.

Related Articles: - How to Add a Repair Order Operation - Understanding Skill Levels in Service Repair Orders - Filtering and Sorting the Primary GridDid this answer your question?