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Searching for a Part Using the Part Number (Service Advisor)

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How do I look up a part number in Parts Inventory?

To look up a part in Parts Inventory, navigate to Service > Advisor > Parts Inventory, enter the part number in the Go To Part field, and press Enter. The system will display the matching record, prompt you to add a new part via the OEM's Parts Master window, or show a "Part Not Found" alert depending on whether the part number exists.

Service > Advisor > Parts Inventory

Inside the primary grid

  1. Enter the part number in the Go To Part field.
  2. Press the Enter key.
  3. The system will respond based on the part number entered:
    • Part not in the system: An OEM’s Parts Master window will appear. Click Add to add the part.
    • Part already in the system: The Parts Inventory record will appear.
    • Invalid part number: An alert, "Part Not Found" will appear.
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