Reset Repair Order Users

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Resetting Repair Orders is restricted to privileged users as determined by your Service Manager.

Service > Advisor > Repair Order

Inside the Primary Grid:

1. Filter/Sort the primary grid to locate the Repair Order.

2. Select the Repair Order by clicking on the corresponding line.

From within the Repair Order:

1. Hover over the [More] button in the Action Ribbon.

2. Click on Repair Order Users in the dropdown.

3. Mark the checkbox of users that you want to notify.

4. Click the [Reset Users] button to send a notification to those users.

5. When you receive a notification when users leave the RO, click [Close] to return to the Repair Order.