The RO/Invoice Location Report provides a complete listing of Repair Orders (ROs) and Parts Invoices within a specified numeric range. It displays ticket numbers and uses symbols to indicate their status:
- * = Missing Ticket
- o = Open Ticket
- v = Voided Ticket
This report is designed to help dealerships track ticket sequences, identify gaps, and ensure accurate record-keeping for service and parts operations.
When to Use It:
- Ticket Sequence Verification:
Ideal for confirming that all ROs and invoices are accounted for and identifying missing or skipped numbers.
- Audit and Compliance:
Used during audits to validate ticket integrity and detect irregularities in numbering or status.
- Error Detection:
Helps locate missing, open, or voided tickets that could impact billing or reporting.
- Operational Oversight:
Supports service and parts managers in monitoring ticket flow and ensuring proper documentation.
- End-of-Day or Month-End Review:
Useful for reconciling ticket activity before closing periods.
Note: You can filter by Ticket Type (RO, Invoice, or Both), set RO and Invoice ranges, and choose output options for flexible viewing.
Who Uses the RO/Invoice Location Report, How Often, and Why
Navigate to: Accounting > Reports >RO Invoice Location
Choose Parameters
This section clarifies the parameters outlined in this report. For additional details that apply to all reports, please refer to the Common Report Features article.
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Ticket Type determines which ticket types are included.
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Both: Includes Repair Orders and Parts Invoices
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Repair Orders: Includes Repair Orders only
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Parts Invoices: Includes Parts Invoices only
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RO Range Start Enter the starting Repair Order number to include in the report.
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RO Range End Enter the ending Repair Order number to include in the report.
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Invoice Range Start Enter the starting invoice number to include in the report.
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Invoice Range End Enter the ending invoice number to include in the report.