The RO/Invoice Location Report provides a complete listing of Repair Orders (ROs) and Parts Invoices within a specified numeric range. It displays ticket numbers and uses symbols to indicate their status:
- * = Missing Ticket
- o = Open Ticket
- v = Voided Ticket
This report is designed to help dealerships track ticket sequences, identify gaps, and ensure accurate record-keeping for service and parts operations.
When to Use It:
- Ticket Sequence Verification:
Ideal for confirming that all ROs and invoices are accounted for and identifying missing or skipped numbers.
- Audit and Compliance:
Used during audits to validate ticket integrity and detect irregularities in numbering or status.
- Error Detection:
Helps locate missing, open, or voided tickets that could impact billing or reporting.
- Operational Oversight:
Supports service and parts managers in monitoring ticket flow and ensuring proper documentation.
- End-of-Day or Month-End Review:
Useful for reconciling ticket activity before closing periods.
Note: You can filter by Ticket Type (RO, Invoice, or Both), set RO and Invoice ranges, and choose output options for flexible viewing.
Who Uses the RO/Invoice Location Report, How Often, and Why
