Pre-Work Order Report
Capture Customer and Vehicle Information Prior to RO
A Pre-Work Order Report provides a structured overview of each customer's concerns and vehicle information before work begins.
Frequency: Daily
Who uses this report? Service and Parts Managers
How It’s Used: Advanced planning for parts availability, workload, and scheduling. Overall, the report helps prevent miscommunication, reduce delays and rework, improve authorization rates, and create a smoother transition from customer intake to an active repair order.