OEM Transaction Log - Hyundai and Genesis
Integration with Hyundai / Genesis systems through Oxlo
To manage data transactions (DCS communications) to Hyundai and Genesis, Dominion DMS has
partnered with Oxlo Systems. Data transactions first transmit to Oxlo and then on to the Hyundai
or Genesis systems. This is important to note because this creates a small amount of lag time, usually a few minutes.
To verify that data is sent/received without error, you can easily check the OEM Transaction Log
where all Oxlo communications are recorded.
Viewing Transactions
To view the Transaction Log, click the User Name in the Action Ribbon and then select
“OEM Transactions” from the dropdown. You can set the parameters for your search by selecting the following:
- 3rd Party: “Hyundai” or “Genesis”
- Integration: “Common”
- Type: “Financial Statement”, “Parts Order”, ”Parts Return”, “Warranty”,” Get Vehicle
Service History”, or ”Retail Delivery Reporting” - Date Range: Select start and stop dates for the log.
- Click [Refresh] to generate the grid.
- In the Request column, the “Request” transactions are the VUE message to Oxlo. The
“Response” transactions are replies from Oxlo
Parts Orders
- When a parts order is submitted a message is created and recorded in the transaction log under Type “Parts Order”
- After an order is successfully transmitted, the order is placed into a “Pending” status to indicate that the transaction is in progress.
- When the response is received, the order is put in a “Placed” status if it was successful or “Entered” status if it was not.
- You receive a system notification message upon receipt of the response indicating success or failure of request.
Parts Returns
- When a parts return is submitted a message is created and recorded in the transaction log under Type “Parts Return”.
- After a return is successfully transmitted the status is “Pending” indicating that the transaction is in progress.
- When the response is received, the status changes to “Submitted” if it was successful or
“Entered” if it was not successful.
You receive a system notification message upon receipt of the response indicating success or failure of request.
Warranty
- Warranties are transmitted per operation via the [Submit] button on the RO Operation Warranty tab.
- After an operation has been completed claims may be resubmitted any number of times.
- Once submitted a warranty a message is created and recorded in the transaction log under
Type “Warranty”.
You receive a success or failure system notification upon receipt of the response
Vehicle Service History
- Vehicle Information Service (VIS) report is available by clicking on VIN number link in the Repair Order.
- When the Vehicle Record opens, select the [More] button from the Action Ribbon and VIS
from the dropdown. A vehicle service history PDF opens. - Once requested a message is created and recorded in the transaction log under Type “Get Vehicle Service History”
Retail Delivery Reporting
- Submit Hyundai and Genesis new vehicle sales at Sales > F&I > Deals. Hover over the [More]
button in the Action Ribbon and select RDR from the dropdown. A single vehicle sale may be
submitted to the OEM multiple times. - When you submit a vehicle sale, a message is recorded in the transaction log under Type “Retail Delivery Reporting”.
- When the response is received, the user who submitted the sale receives a system notification indicating success or failure of the request.
Financial Statement
- The Hyundai and Genesis financial statements are manually transmitted to the OEM via the [Export] button in the Financial
- Statement found at Accounting > Monthly > Financial Statement.
- When a financial statement is exported a message is recorded in the transaction log under Type “Financial Statement “ .
- The user who submitted the financial statement receives a success or failure system notification message upon receipt of the response