Inputting Cause, Correction, and Tech Notes (Technician)
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Service > Technician > Technician System
Inside the Primary Grid:
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Input a log string into any of the column text fields at the top of the screen.
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Click on the RO# hyperlink, or the caret on the far right of the Repair Order line to view the Repair Order.
Within the Technician System RO screen:
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Click the Op, Op Code, Pay Type, or Concern hyperlink to open the Repair Order Operations window.
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Click the [Cancel] button to close the Repair Order Operations window.