Creating/Adding Skill Set Level
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Service > Maintenance > Skill Sets
Inside the Primary Grid:
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Filter/Sort the primary grid to locate the Skill Set.
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Select a Skill Set by clicking on the corresponding line.
Within the Skill Sets screen:
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Click the [Add] button to add a line to the Skill Set Levels grid.
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Click the Code field within the grid.
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Input the Code for the Skill Set Level.
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Click the Description field within the grid.
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Input the description of the Skill Set Level.
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Click the Rate Level field within the grid to display the dropdown.
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Select a Rate Level for the Skill Set Level from the dropdown.
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Click the [Save] button in the Action Ribbon.
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Once created, Skill Set Levels can be attached to Technicians via the Employee screen.