Creating a Service Customer from Appointments or Repair Orders
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Service > Advisor > Appointments -
-or-
Service > Advisor > Repair Order
- Click the New (+) button in the Action Ribbon to open the Service Appointment or Repair Order.
- Click the Customer hyperlink to open the Customer Details window.
- Input the customer’s first and last name in the appropriate fields.
- Input the customer’s address. Enter a Type if you are entering multiple addresses.
- Input the customer’s zip code and click the Tab key. (VUE will choose the appropriate city). Click [Enter].
- Input the customer’s email address.
- Input the customer’s phone number, tab, then phone type.
- If the customer has a Preferred Contact, you may choose.
- Choose whether or not the customer may receive texts from the dealership.
- Click [Save].