Creating a Recheck
.
Service > Advisor > Repair Orders
Inside the Primary Grid:
-
Filter/Sort the primary grid to locate the Repair Order.
-
Select the Repair Order by clicking on the corresponding line.
Within the Repair Order screen:
-
Click the Recheck hyperlink.
-
Select “Yes” in the Recheck dropdown.
-
Select the technician who previously performed the work in the Employee dropdown.
-
Input the reason for the recheck in the Reason field.
-
Select the [OK] button.