Creating a Lost Sale from the Back Counter

Creating a Lost Sale from the Back Counter 

Navigate to: Parts > Counter > Back Counter

Inside the Primary Grid:

Filter/Sort the Primary Grid to locate the Repair Order.

Select the Repair Order by clicking on the corresponding line.

Within the Back Counter screen:

Navigate to the Order Fill or Price and Availability section

In the Actions column, click the field and select Lost Sale.

When the Lost Sales window opens, input the lost sale quantity.

Click the [Submit] button in the Action Ribbon.