Creating a Fixed Price Operation

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Service > Advisor > Repair Orders

Inside the Primary Grid:

1. Filter/Sort the primary grid to locate the Repair Order.

2. Select the Repair Order by clicking on the corresponding line.

Within the Repair Order screen:

1. Select [Detail Add] to open the Operation Detail screen.

-or-

Select an operation to edit by clicking on the existing operation line.

2. Select the [Fix Price] button at the bottom of the window.

3. Input the total amount the customer will pay in the [Fixed Price] field.

4. Input the amount portion that the Service Department will be receiving in the Labor Charge field.

5. Input the total labor hours of the operation in the Labor Hours field.

6. -if applicable- Input the total amount out non-taxable parts in the Non Taxed Parts field.

7. Select the [OK] button.

8. Select [OK] to accept the changes and close the Operation Detail window.

• In a fixed price operation, the amount the customer will pay is defined, and the dollar portion that service will receive is defined. The remainder of the two amounts will go to the parts department to cover part expenses.