Capturing a Repair Order Customer Authorization

Service > Advisor > Repair Orders

Inside the Primary Grid:

1. Filter/Sort the primary grid to locate the Repair Order.

2. Select the Repair Order by clicking on the corresponding line.

Within the Repair Order screen:

1. Select the [Authorization] button below the Operation lines.

2. A new browser window will open. Capture the customer’s signature in the gray box.

3. Select the [Continue] button.

4. Close the browser window.

• Once the signature has been captured, the Authorization button will change to “Approved”, and the button will be outlined in green. A black checkmark will be placed on the operation lines beside the authorizes ops.

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