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VUE Technical Specifications

INTERNET REQUIREMENTS 

  • Primary Internet should be high-speed business class with the following minimum bandwidth speeds guaranteed by the ISP
    • Up to 40 users: 25 Mbps download, 5 Mbps upload 
    • Up to 80 users: 50 Mbps download, 10 Mbps upload 
    • Up to 160 users: 75 Mbps download, 20 Mbps upload 
  • Speeds should be increased with larger bandwidth needs for non-DMS usage at the dealership 
  • The Internet needs to be stable, meaning that drops should be infrequent 
  • Failover router that automatically switches between Primary and Backup Internet in the event of outage 
  • Backup Internet must be in place prior to going live on Dominion DMS 

COMPUTER/TABLET SPECIFICATIONS 

  • Operating System 
    • Required: Microsoft Windows 10 Professional  
    • Recommended: Windows 11 
  • Memory (RAM) 
    • Required: 8 GB 
    • Recommended: 16 GB 
  • Disk Space 
    • 20% of free disk space capacity 
  • Web Browser 
    • Recommended: Google Chrome 
    • Ad blockers are not supported.  If ad blockers are installed, ensure that *.dominiondms.com is added to the allowed list of safe sites. 
    • Others (e.g. Mozilla Firefox, Microsoft Edge, Apple Safari) may work but are not supported 
    • Microsoft Internet Explorer 10+ exhibits behavior and security issues and should not be used 
  • Display Resolution 
    • Greater than 1,366 px in width 
    • Employees that need access to export any reports or data from VUE will need licenses for Microsoft Excel 2007 or newer 

PRINTERS 

  • F&I Impact Printers 
    • Okidata ML 321 Turbo 
  • Laser Printers 
    • Recommended for medium to heavy duty: Lexmark MS821 
    • Recommended for light duty: Lexmark MS431 
    • All other printers should work 
  • MICR Check Printing 
    • Any MICR-capable printer 
    • MICR toner 
    • Blank check stock with check at top 
  • Service Reminder Label Printers - Oil Change Label 
    • Printer: Zebra ZD421T Thermal Transfer (Standard Ribbon) Barcode Printer 203dpi 
    • Model Part Number: ZD4A042-301E00EZ 

SIGNATURE CAPTURE PAD 

 

RECOMMENDED DEVICES BY ROLE 

  • Service Advisor 
    • Minimum screen size 12” 
    • Recommended: Microsoft Surface Pro 4 or higher  
    • Others that work with limited printing and support: 
    • Apple iPad Pro 
    • Not supported: Surface Pro X 
  • Service Technicians 
    • Minimum screen size: 10” 
    • Recommended: Microsoft Surface Go or higher  
    • Others that work with limited printing and support: 
    • Android 6.0 or higher with at least 8 GB RAM, WiFi, front and rear cameras 
    • Others that work with limited printing and support: 
    • Apple iPad 
    • Not supported: Surface Pro X