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VUE Technical Specifications

INTERNET REQUIREMENTS 

  • Primary Internet should be high-speed business class with the following minimum bandwidth speeds guaranteed by the ISP: 
    • Up to 40 users: 25 Mbps download, 5 Mbps upload 
    • Up to 80 users: 50 Mbps download, 10 Mbps upload 
    • Up to 160 users: 75 Mbps download, 20 Mbps upload 
  • Speeds should be increased with larger bandwidth needs for non-DMS usage at the dealership 
  • The Internet needs to be stable, meaning that drops should be infrequent 
  • Failover router that automatically switches between Primary and Backup Internet in the event of outage 
  • Backup Internet must be in place prior to going live on Dominion DMS 

COMPUTER/TABLET SPECIFICATIONS 

  • Operating System 
    • Required: Microsoft Windows 10 Professional  
    • Recommended: Windows 11 
  • Memory (RAM) 
    • Required: 8 GB 
    • Recommended: 16 GB 
  • Disk Space 
    • 20% of free disk space capacity 
  • Web Browser 
    • Recommended: Google Chrome 
    • Ad blockers are not supported.  If ad blockers are installed, ensure that *.dominiondms.com is added to the allowed list of safe sites. 
    • Others (e.g. Mozilla Firefox, Microsoft Edge, Apple Safari) may work but are not supported 
    • Microsoft Internet Explorer 10+ exhibits behavior and security issues and should not be used 
  • Display Resolution 
    • Greater than 1,366 px in width 
    • Employees that need access to export any reports or data from VUE will need licenses for Microsoft Excel 2007 or newer 

PRINTERS 

  • F&I Impact Printers 
    • Okidata ML 321 Turbo 
  • Laser Printers 
    • Recommended for medium to heavy duty: Lexmark MS821 
    • Recommended for light duty: Lexmark MS431 
    • All other printers should work 
  • MICR Check Printing 
    • Any MICR-capable printer 
    • MICR toner 
    • Blank check stock with check at top 
  • Service Reminder Label Printers - Oil Change Label 
    • Printer: Zebra ZD421T Thermal Transfer (Standard Ribbon) Barcode Printer 203dpi 
    • Model Part Number: ZD4A042-301E00EZ 

  • Label Printers (Service Oil Change Reminders, Parts Orders, Special Orders, Parts Desk, and Parts Invoice)

    • Recommended: Printer: Zebra ZD421T Thermal Transfer (Standard Ribbon) Barcode Printer 203dpi 
      • Model Part Number: ZD4A042-301E00EZ
    • Supported: Printer: Zebra GK420T  
    • Labels: Email Sarah Henderson at labelsolutions215@outlook.com or call (360) 721-3061 to order 
    • Zebra ZD421T - any model in that series USB, WiFi, Ethernet, Bluetooth.  
      • Thermal model (T) is what we recommend. The ink holds up better.  The "D" model is a direct print and uses labels with pre-ink, not the ribbons.  This ink does not hold up well in heat.
    • Zebra GK420t - any model in that series (USB only and one has Ethernet port).

Note: The ZD421T is replacing the existing ZD420.  ZD421T is the latest model that we recommend.  The GK420T is the older model but it is still available to purchase.  We will continue to support existing clients with the GK420T model.

SIGNATURE CAPTURE PAD 

RECOMMENDED DEVICES BY ROLE 

  • Service Advisor 
    • Minimum screen size 12” 
    • Recommended: Microsoft Surface Pro 4 or higher  
    • Others that work with limited printing and support: 
      • Apple iPad Pro 
      • Not supported: Surface Pro X 
  • Service Technicians 
    • Minimum screen size: 10” 
    • Recommended: Microsoft Surface Go or higher  
    • Others that work with limited printing and support: 
    • Android 6.0 or higher with at least 8 GB RAM, WiFi, front and rear cameras 
    • Others that work with limited printing and support: 
    • Apple iPad 
    • Not supported: Surface Pro X