--- title: "Technician Payroll and Time: Understanding Reports and Hours" description: Learn why technician billed and unpaid labor reports differ, and how to review and confirm technician hours before processing payroll. --- [Skip to content](https://help.dominiondms.com/en/knowledge/technician-payroll-and-time-understanding-reports-and-hours#main-content) [Create a Support Ticket](https://help.dominiondms.com/en/knowledge/kb-tickets/new?hsLang=en) [View Your Tickets](https://help.dominiondms.com/tickets-view?hsLang=en) [![Dominion DMS](https://help.dominiondms.com/hs-fs/hubfs/DominionDMSemail.jpg?width=600&height=87&name=DominionDMSemail.jpg)](https://vue.dominiondms.com/) - [VUE Login](https://vue.dominiondms.com/) Open main navigation Close main navigation - [VUE Login](https://vue.dominiondms.com/) - [Create a Support Ticket](https://help.dominiondms.com/en/knowledge/kb-tickets/new) - [View Your Tickets](https://help.dominiondms.com/tickets-view) Welcome to the Dominion DMS Help Center - There are no suggestions because the search field is empty. 1. [Dominion DMS Help Center](https://help.dominiondms.com/en/knowledge?hsLang=en) 2. [Service](https://help.dominiondms.com/en/knowledge/service?hsLang=en) 3. [Reports \> Payroll \> Unpaid Technician Labor Report](https://help.dominiondms.com/en/knowledge/service?hsLang=en#reports-payroll-unpaid-technician-labor-report) October 28, 2026 # Technician Payroll and Time: Understanding Reports and Hours ## Why do the Technician Billed Hours Report and Unpaid Technician Labor Report show different hours? The Technician Billed Hours Report and the Unpaid Technician Labor Report are not built to match each other for paid flagged hours. - The **Technician Billed Hours Report** lets technicians view the time they clocked on a repair order or operation to manage their earnings. - It also shows **flagged hours booked** on a repair order or operation. - It does **not** show when a technician has already been paid for a job or repair order in payroll. ## What is the Unpaid Technician Labor Report used for? The Unpaid Technician Labor Report is used by service managers to manage technician time for payment. - It stores technician time electronically for selection processing. - When technician hours are added to a run in the report, the hours are then imported to payroll. ## How should technician hours be reviewed before payroll is processed? Print the Unpaid Technician Labor Report for each technician and have them review their hours before the hours are added to payroll. 1. Print the Unpaid Technician Labor Report for each technician. 2. Give each technician the report to review their hours. 3. Confirm everyone agrees on the flagged hours that will be paid. 4. Add the hours to the payroll run after the review is complete. 5. Import the hours to payroll. ## Why might a flagged repair order not appear on the report being reviewed? The two reports do not mirror each other for paid flagged hours. - A repair order can show flagged hours in one report and not appear the same way in the other. - A technician may also already have been paid for the job or repair order, which affects what appears in the Technician Billed Hours Report. ## What is the best way to confirm technician time before payroll? Use the Unpaid Technician Labor Report as the review tool before submitting hours to payroll. 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