Technician Billed Hours Report
Breakdown of Billed time by Technician
The Technician Billed Hours Report shows a breakdown of billed time by technician, repair order (RO), and operation.
Frequency: Weekly or Monthly
Who uses it: Service Managers
How they use it:
-
Monitor technician productivity and efficiency
-
Ensure labor hours worked are being properly billed
-
Identify workflow issues (open ROs, stalled jobs, bottlenecks)
-
Balance work distribution among technicians