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RO Sales by Make Report

Summary of Repair Order Revenue and Activity by OEM

The RO Sales by Make report breaks down repair order (RO) revenue and activity by vehicle manufacturer (make). It shows which brands are driving service business and how profitable each is.

Frequency: Quarterly, or yearly

Who uses it: Service Managers

How they use it:

  • Understand the mix of vehicles being serviced
  • Identify high- and low-performing makes
  • Make decisions about staffing, training, equipment, and marketing
  • Balance customer-pay vs. warranty work
  • Plan for capacity and profitability