Dispatch Operator Report
Every RO with Labor Operations Assigned
Dispatch Operator Report shows every Repair Order (RO) with labor operations assigned to technicians, their current status, and the workload tied to each tech.
Frequency: Daily
Who uses this report: Service Manager or Dispatch Operator
How they use it:
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Monitor shop efficiency in real time
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Spot under- or over-loaded techs
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.Identify authorization delays
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Ensure promise times are realistic
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See what’s completed vs. still active
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Identify bottlenecks immediately