Discount Report
All Discounts Applied to Repair Orders (ROs)
A Discount Report is an internal control and audit report that shows all discounts applied to Repair Orders (ROs) over a selected time period.
Frequency: Weekly or Monthly
Who uses it: Service Managers
How they use it:
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Monitor gross profit erosion
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Ensure discounts follow policy
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Identify over-discounting patterns
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Coach advisors on value selling