Adding Parts via EPC Import to Back Counter Repair Order
Steps to import from the EPC may vary depending on the EPC Provider.
Parts > Counter > Back Counter
Inside the Primary Grid:
1. Filter/Sort the Primary Grid to locate the Repair Order.
2. Select the Repair Order by clicking on the corresponding line.
Within the Back Counter screen:
3. In the Action Ribbon, click the [EPC Import] button.
4. When the Import Parts window appears, select the EPC Provider.
5. Select the file from the PC browser for importing.
6. Click [Open] to import the part numbers into the grid.
** Note **
There are four different colors to the part lines in the grid of the Back Counter.
Green: Part number has been billed to the Repair Order
Purple: Part number has been attached to the Repair Order, but is not billed
Yellow: Requested Quantity and Billed Quantity do not match
Red: Sale price is equal to or less than Cost
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